Return Policy

We regret that by law we cannot accept any returned merchandise. This is because of the nature of the product and how it is worn. If you an item is damaged when you receive it, we will replace it with an identical item if still available. If the item is sold out, we will replace it with whatever is most similar.

Customer Service

Please contact us via e-mail at customerservice@jewelpostell.com for assistance and we will respond promptly.

isabella@jewelpostell.com
customerservice@jewelpostell.com
presscontact@jewelpostell.com
assistant@jewelpostell.com
employment@jewelpostell.com